CAFENARD BAKERY CAFE カフェナード新宿店 - Shinjuku City, Tokyo

Migelly Shaw

The food was fluffy and delicious, and 2 of the 3 drinks were good too. However, I only know these drinks were good or bad because we were forced to buy them.

Initially We tried ordering extra food each person to sample more of the menu, only to be told at checkout that each person must purchase a drink.

This policy is ridiculous. I was already spending money on the food—why should I be forced to buy a drink I don’t want? And to make it worse, each drink costs a minimum of 400¥.

The experience left a bad taste in my mouth, especially the iced latte that was gross!
despite the really good food I won’t be returning or buying more before I leave like I wanted to

Change your policy or you will continue to loose returning patrons

Chi Man Chan

Coffee and cakes are above standard. Staff are attentive and friendly. Quiet place to sit down and chill. A cake and a drink for less than 500 yen.....it is a steal.

まるばつ

日本に住んでながいですけど良いカフェみつけたことは嬉しいです。
朝も午後もきた経験あるですが朝の方が人が多いと思います。

他の人のレビューで、ワンドリンク制に色々文句言っていますが立地を考えたら当たり前です。歌舞伎町の大きい道の近くは金額高くないとだめ。安いとこはルールがあるのは当たり前。
レジの女性は男性を指導してるだけ。いびってない。実際彼にイライラしている客を何人見かけた。客を不快にさせないために指導するのは大事。ここに文句を言う客はイライラさせられたら文句を言う。

追
今日行ったけどやっぱり良い店でした。従業員の絆深い良い店。みんな中良さそう。

Kaede Suzuki

他の人も書いていたけど、ワンドリンクの精度がわかりにくい。
多分ワンドリンクで儲けるシステムなんだと思う。後出しジャンケンで会計してから言うから
ドリンク買わざる終えないし
返金も絶対に対応してくれないので、
イートインはここでするのはお勧めしません。

理解できなくて問い詰めたら、じゃあ10分だけならとかよくわからないルールを言ってきたので
もう諦めて一度も手をつけてないドリンクと食べ物全て置いて帰りました。
お客様に再提供されてないといいけど、、
他の人の評価見ても、あの外国人の感じの悪い店員のせいで店の評価落ちてる感じありますね。
歌舞伎町のいい立地なのにガラガラな理由がわかりました。
普通のワーホリとかできてる最近の若い外国の方は丁寧なのにね〜
あの店員に日本の接客ルールとかマナーを先に教えるべきだと思います。

Des P

Very tasty coffee here! Pastries are good - and staff can speak English too which is great

Christina Vedar

Great cafe with delicious snacks in Shinjuku! Good for a quick bite for breakfast. Mango juice was also delicious.

Yusuf Eryigit

İ It was not nice at all. The orange juice was ready to be refilled. It says original but it was not original. The employee is very cold, not a clean place, you will regret it

Baier Jonathan

Came here as it was close to the hospital. We ordered 6 bakery items and 3 drinks for 5 people. Around $2000 yen worth. We would have ordered more food, but most of the baskets were empty. In any case, it was not enough profit for them. The store requires absolutely everyone to order one of their drinks. In addition, they would not count the protein milk, which is clearly a drink as one of the drinks, so we were forced to order three more drinks that we did not want or need. I would be fine with a minimum charge, but arbitrary rules where some drinks don't even count is pretty frustrating